Available

Toronto, CA

Designing Scalable AI-Driven Products & Systems That Simplify Complex Workflows

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Agentic AI Customer Care Platform

Automated CRM lifecycle powered by conversational AI.

Web

Product Strategy

Product Design

Linarc Enterprise Construction SaaS

Transforming Construction Project Delivery Through Unified Project Intelligence

Product Design

Design Strategy

Design Leadership

Tokenized Gem Purchase Experience

Token-driven atomic architecture enabling scalable AI integration.

Mobile Adaptive

Product Design

Prototype

Parent & Children Behavioral OS (SAGE)

Reframing habit tracking into a structured behavioral operating system.

Product Design

UX Consultant

Desktop & Mobile

What I Do

I design end-to-end services that connect user experience, business systems, and technology, Ensuring users can onboard quickly, activate key features, and scale efficiently.

My Focus Areas

Service Design & Systems Thinking
Designing end-to-end workflows across users, systems, and data to reduce friction and improve efficiency

Onboarding & Activation
Simplifying early user journeys to drive adoption and faster time-to-value

AI-Driven Experiences
Designing AI-powered workflows and human-in-the-loop systems for scalable automation

Scalable Design Systems
Building modular, reusable components and patterns that accelerate product development

Design systems

Design systems

Websites

Websites

Apps

Apps

Work experience

18 years in the game

Prodaxis Service Design Inc

Product Design Lead

2025 – Present

Leading AI-driven product architecture across: Customer Care AI (Conversational AI + escalation models) Token-based investment platform (fintech UX simplification) Behavioral OS for parents & children (dual-experience ecosystem) Focus: AI interaction design, intent architecture, scalable systems.

Prodaxis Service Design Inc

Product Design Lead

2025 – Present

Leading AI-driven product architecture across: Customer Care AI (Conversational AI + escalation models) Token-based investment platform (fintech UX simplification) Behavioral OS for parents & children (dual-experience ecosystem) Focus: AI interaction design, intent architecture, scalable systems.

Linarc Inc.

Design Director

2021-2025

Led UX strategy for a construction management SaaS platform, unifying 6+ modules into one cohesive system. Impact: 15% reduction in scheduling conflicts Built AI-ready design system Eliminated Excel-based workflows Improved accessibility & Dev alignment Shifted organization from screen-level design to system architecture.

Linarc Inc.

Design Director

2021-2025

Led UX strategy for a construction management SaaS platform, unifying 6+ modules into one cohesive system. Impact: 15% reduction in scheduling conflicts Built AI-ready design system Eliminated Excel-based workflows Improved accessibility & Dev alignment Shifted organization from screen-level design to system architecture.

Olam International

Senior Experience Design Lead

2019 - 2021

Led mobile-first digital transformation across global supply chain & agri-fintech platforms. Impact: Redesigned Olam Direct (Farmer App) Improved task clarity in low-bandwidth markets Delivered multi-million-dollar operational savings Awarded 2020 Olam Impact Award Focused on inclusive design, localization, and real-world field research.

Olam International

Senior Experience Design Lead

2019 - 2021

Led mobile-first digital transformation across global supply chain & agri-fintech platforms. Impact: Redesigned Olam Direct (Farmer App) Improved task clarity in low-bandwidth markets Delivered multi-million-dollar operational savings Awarded 2020 Olam Impact Award Focused on inclusive design, localization, and real-world field research.

HTC Global Services

UX Consultant

2018 - 2019

Enterprise SaaS redesigns across healthcare & finance. Introduced rapid prototyping workflows

HTC Global Services

UX Consultant

2018 - 2019

Enterprise SaaS redesigns across healthcare & finance. Introduced rapid prototyping workflows

Innocellence (Healthcare & Pharma)

Lead UX/UI Designer

2012 - 2018

Designed 20+ digital products including a telemedicine app used by 1M+ users. Built design governance frameworks and partnered with executive stakeholders.

Innocellence (Healthcare & Pharma)

Lead UX/UI Designer

2012 - 2018

Designed 20+ digital products including a telemedicine app used by 1M+ users. Built design governance frameworks and partnered with executive stakeholders.

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Designer Vikram.

Designer Vikram.

Designer Vikram.

Agentic AI Customer Care Platform

Linarc Enterprise Construction SaaS

Tokenized Gem Purchase Experience

Parent & Children Behavioral OS (SAGE)

I design end-to-end services that connect user experience, business systems, and technology, Ensuring users can onboard quickly, activate key features, and scale efficiently.

Service Design & Systems ThinkingDesigning end-to-end workflows across users, systems, and data to reduce friction and improve efficiency

Onboarding & ActivationSimplifying early user journeys to drive adoption and faster time-to-value

AI-Driven ExperiencesDesigning AI-powered workflows and human-in-the-loop systems for scalable automation

Scalable Design SystemsBuilding modular, reusable components and patterns that accelerate product development

Design systems

Design systems

Websites

Websites

Apps

Apps

18 years in the game